12. A) Bring him up to date on the current situation in Milan.
B) Inform him of the arrangements for his trip in Italy.
C) Fetch the documents signed by Mr Gartner.
D) Accompany Mr Gartner to the Linate airport.
13. A) About 8:30.
B) About 6:30.
C) About 5:30.
D) About 4:15.
14. A) Mr Gartner from Milan.
B) Gianni Riva at Megastar.
C) The company's sales representative.
D) Gavin from the Chamber of Commerce.
15. A) Travel agent.
B) Business manager.